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Our Commitment To You – Our Customer

  • We will endeavour to explain the service that we provide. The true cost, benefits and consequences of any product or service you buy from us.
  • We will ask a number of questions that will enable us to fully understand your circumstances, needs and budget.
  • Your personal information will always be treated in the strictest confidence.
  • We will strive to make strong relationships with product and service providers to ensure they mirror our comment to you.
  • We aim to ensure that you are encouraged to purchase the right product or service to meet your short and longer term needs.
  • On occasions that we feel it is appropriate for us to charge a fee for our services we promise that it will be reasonable and justifiable.
  • We will always attempt to give you the best advice – even if it means losing the business to a competitor.
  • All of our staff will be professional and courteous to you – even if they are not directly involved in your business.
  • If you are unhappy with the service we provide we will take your complaint seriously and attempt to resolve the matter to your complete satisfaction.

Our Company

For all General Insurance business, Premiere UK IS Ltd are Directly Authorised and Regulated by the Financial Services Authority (FSA) and our permitted business is advising on and arranging general non investment insurance. You can check this by visiting the FSA website www.fsa.gov.uk/register or by contacting the FSA on 0845 606 1234. Our FSA registration number is 532939.

For all Pension and Investment business, Premiere UK IS Ltd introduce business to Premiere UK FS Ltd who are Independent Financial Advisers and are an appointed representative of Intrinsic Wealth Management Limited which is authorised and regulated by the Financial Services Authority. You can check this by visiting the FSA website www.fsa.gov.uk/register or by contacting the FSA on 0845 606 1234. The Intrinsic FSA registration number is 440703.
Premiere UK FS Ltd Registered Office: 34a Cambridge Road, Hastings, East Sussex, TN34 1DT; Company Registration Number: 7158463; Company registered in England & Wales

Premiere UK IS Ltd is an Insurance Advisory Company based in the South East of England covering East Sussex, Kent, Greater London and Essex.
We specialise in Private Medical Insurance, Protection Insurance (both personal and business) and Wills. All Pensions and Investments enquiries are passed to Premiere UK FS Ltd.
Premiere UK IS Ltd are regulated by the Financial Services Authority. Our FSA registration number is 532939.

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